IT services for homes and small businesses

What I can help with

Practical local support for day-to-day tech issues, setup jobs and basic digital help at home or for small businesses.

Slow or broken devices

Hands-on help for computers, laptops, phones and tablets that are running badly, behaving oddly or not working as they should.

Slow or broken devices

  • Slow or broken computers: Laptops, desktops and general device issues.
  • Phone & tablet setup: Ready to use from day one.
  • Bluetooth problems: Headphones, speakers and accessories.
  • Software clean-up: Remove clutter and improve speed.

Common problems

  • “My laptop is really slow.”
  • “It turns on, but something is wrong.”
  • “My new phone needs setting up properly.”

WiFi problems & dropouts

Useful support for weak WiFi, awkward internet issues, printer connections and the devices that depend on them every day.

WiFi problems & dropouts

  • WiFi & internet fixes: Slow speeds, dropouts and dead zones.
  • Printer & scanner setup: Get devices connected and working.
  • Router and device connections: Help linking the important bits together.
  • Basic troubleshooting: Clear up awkward network or pairing problems.

Common problems

  • “The WiFi is rubbish upstairs.”
  • “My printer won’t connect.”
  • “It prints, but it won’t scan.”

Home setup & smart tech

Practical setup help for the tech people use around the house every day, without the confusing or fiddly bits being left behind.

Home setup & smart tech

  • Smart TV setup: Apps, streaming and general setup sorted.
  • New device setup: Get new equipment installed properly.
  • Clean cable setups: Tidy, labelled and easier to use.
  • Basic smart-home style help: Everyday practical setup and linking devices together.

Common problems

  • “Can you set this up for me?”
  • “The TV apps are not working properly.”
  • “There are too many cables and nothing is clear.”

Accounts & everyday tech help

Straightforward help with logins, buying the right device and the everyday digital tasks that are easier when someone patient works through them with you.

Accounts & everyday tech help

  • Account recovery: Emails, logins and locked accounts.
  • Buying guidance: Choose the right device for the job.
  • General tech help: Forms, setup and everyday digital issues.
  • Selling help: List items online properly and clearly.

Common problems

  • “I can’t get into my account.”
  • “I don’t know what device to buy.”
  • “I just need someone to help me do it properly.”

How booking works

  1. Message first: Send a WhatsApp or email with the issue.
  2. Include basics: Town, device type, and a short description.
  3. I reply clearly: I confirm whether I can help, likely timing, and the hourly rate.
  4. Visit or support: We agree a time and get the issue sorted.

Before I arrive

  • Keep the device ready: Powered on if possible.
  • Have WiFi details nearby: Name and password if internet is involved.
  • Write down the main issue: Even a short note helps.
  • Keep important cables or boxes nearby: Printers, routers, chargers or new devices.
  • Think about what changed: New broadband, a password reset, a moved cable, or a recent update can all help explain the issue.
  • Passwords can stay private: You can type them in yourself if you prefer.

Common problems I help with

  • “My printer won’t connect.”
  • “The WiFi is poor in part of the house.”
  • “My laptop is really slow.”
  • “I’ve forgotten a password.”
  • “I just need someone to set it up properly.”

What to expect

  • Clear advice: No unnecessary jargon.
  • Honest answers: I’ll tell you if something is not worth fixing.
  • Practical support: Focused on solving the real issue.
  • No pressure: You stay in control of the decision.

Privacy promise

  • Only what’s needed: I access only the relevant settings or issue.
  • You can enter passwords: No need to share them if you prefer not to.
  • No unnecessary browsing: I’m there to fix the problem, not look through your files.
  • Visible support: You can stay with the device while work is carried out.

Frequently asked questions

Some jobs are quick, others take longer. I’ll give a realistic idea before starting when possible.

I’ll be clear with you as the job develops so you can decide whether to continue.

Yes — I can suggest practical options based on what you actually need.

No — just explain the issue in normal language and I’ll work from there.

Not sure what you need?

Message first and I’ll help you work out the best route.

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